Maya & GoTyme at JILIEVO: Payouts, Fees and Fixing a Failed Transfer
GCash is not your only route at JILIEVO. Maya and GoTyme both settle over the same InstaPay rail, so speed is similar, the differences are the fee and how each handles a hiccup. This page shows which to pick and how to clear a failed transfer.
Maya and GoTyme side by side
GoTyme charges nothing for InstaPay transfers; Maya adds roughly ₱15 per outbound send. Both are BSP-licensed and both are instant-to-minutes over InstaPay, so heavy cashout users often route through GoTyme and keep Maya as a backup.
| Detail | Maya | GoTyme |
|---|---|---|
| Type | E-wallet | Digital bank |
| Rail | InstaPay | InstaPay / QRPh |
| Outbound InstaPay fee | ~₱15 per transfer | Free |
| Payout speed | Minutes to ~1 hr | Real-time to a few hours |
| Per-transfer cap | ₱50,000 | ₱50,000 |
| Daily cap | ₱500,000 | ₱500,000 |
Withdraw to Maya or GoTyme in four steps
- Finish your one-time JILIEVO KYC, the same verification covers every payout method.
- In the Cashier, choose Withdraw and pick Maya or GoTyme.
- Enter the amount within the InstaPay caps: ₱50,000 per transaction, ₱500,000 per day.
- Confirm and let JILIEVO approve the payout: funds arrive over InstaPay, usually within minutes.
Fixing a failed or delayed e-wallet transfer
- Delayed, not failed: an InstaPay transfer attempted around a wallet maintenance window can lag by a few minutes, give it time before resending.
- Name mismatch: like GCash, Maya and GoTyme accounts must be in your own name, or the transfer is rejected.
- Cap reached: if you have already moved ₱500,000 over InstaPay that day, the rest waits for the next day or goes via a PESONet bank transfer.
- Still missing: keep the JILIEVO reference and the wallet reference, and send both to live chat so we can trace it on the rail.
Which one should you use?
- Cashing out often or in small amounts: GoTyme wins, no per-transfer fee nibbles at your balance.
- Already banking with Maya: the ~₱15 fee is minor on a large single payout and keeps everything in one app.
- Either way the InstaPay caps are identical, so above ₱500,000 in a day you will need PESONet.
- JILIEVO charges no casino-side fee on any of these, the only cost is the wallet's own InstaPay charge.
Frequently Asked Questions
Is GoTyme really free for JILIEVO payouts?
Yes. GoTyme does not charge for InstaPay transfers, so a JILIEVO payout to GoTyme arrives with no wallet-side fee. JILIEVO adds no casino fee either.
How much does Maya charge on a withdrawal?
Maya applies roughly ₱15 per outbound InstaPay transfer. That is a Maya wallet fee, not a JILIEVO charge, and it is the same whether the payout is small or near the ₱50,000 per-transaction cap.
My Maya payout hasn't arrived, what should I check?
Confirm the receiving Maya account is in your own name, that you are within the ₱50,000/txn and ₱500,000/day InstaPay caps, and that it is not lagging around a maintenance window. If it still hasn't landed, send live chat the JILIEVO and Maya reference numbers.